1. How long does shipping take?

Orders are typically processed within 1 to 3 business days. Delivery times vary depending on your location and will be shown during checkout.

2. Do you offer order tracking?

Yes. Once your order has shipped, you will receive a tracking number by email so you can follow your delivery.

3. Are your products safe for babies?

Yes. We carefully select products made from baby friendly materials and work with trusted suppliers. Please always use products according to the provided instructions and supervise your child during use.

4. Can I return my order?

Yes. If you are not completely satisfied, you may return eligible unused items within our return policy period. Please contact our support team before sending your return.

5. What if I receive a damaged or incorrect item?

Please contact us within 48 hours of receiving your order with your order number and photos of the item. We will work quickly to resolve the issue.

6. Can I cancel my order?

Orders can be canceled before they are processed for shipment. Once an order has been shipped, it cannot be canceled, but you may be eligible for a return.

7. How can I contact customer support?

You can reach our support team through our Contact Us page or by email. We aim to respond to all inquiries within one business day.